Shipping & Returns
Thank you for your purchase. If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
UK SHIPPING
We ship to all UK addresses using a 48hr tracked service. We aim to ship all orders within 1-2 days after the order has been placed.
INTERNATIONAL SHIPPING
We currently ship to all countries in the E.U using a standard tracked service that usually takes 1-2 weeks. Duties and Taxes are not included in the prices listed on the website and will likely incur when the parcel passes through customs. Please make sure you check your tracking information to pay any duties or taxes to release the goods. We aim to ship all orders within 1-2 days after the order has been placed.
RETURNS
We hope you’re happy with your purchase but if you’re not completely satisfied for any reason, you can return it to us for a full refund only.
All returns must be postmarked within fourteen (14) days of the purchase date and returned items must be in new and unused condition, with all original tags or labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Attn: Your Friendly Runners Returns
Knees Up
455 Hackney Road
London, E2 9DY
U.K
Please note, you will be responsible for all return shipping charges and we recommend using a trackable shipping method.
REFUNDS
After receiving the item, we will process your return. Please allow 5 - 7 days from the receipt of your item to process your refund.
EXCHANGES
We currently don't offer an exchange system. If you wish to swap your garment for a different size, please return your order to us and place a new order for the correct size. Please see our size guide or contact us if you have queries on size and fit.
EXCEPTIONS
For defective or damaged products. please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: team@yourfriendlyrunners.com
Sizing
The t-shirts we use are made in Portugal using 100% organic cotton. Please see the sizing below.
Size | Chest width (CM) | Length (CM) |
S | 50 | 66 |
M | 52.5 | 69 |
L | 55 | 72 |
XL | 59 | 74.5 |
XXL | 63 | 74.5 |
The Sport Grey Jogger Hoodies are Gildan DryBlend® Hooded Sweatshirts.
Please see sizing below.
Size | Chest width (CM) | Length (CM) |
M | 56 | 68 |
L | 61 | 71 |
XL | 66 | 74 |